Comments on: Deploying Adobe Reader Updates in Enterprise Environments.

By: My Outer Monologue &raquo Enterprise Deployment of Adobe Reader 9.4.0 with SCCM.

Fri, 22 Oct 2010 09:08:35 +0000

[...] versions of Reader by default, so you don’t have to worry about running my removal script as previously blogged. Bonus. You’re now ready to deploy. Good luck! Tags: adobe, deployment, grouppolicy, sccm, [...]

By: Tom

Tom — Wed, 01 Sep 2010 15:01:59 +0000

Hi Rob, the script does contain syntax to remove 9.x. In my environment, the script successfully removed 9.3.0 and the installation of 9.3.3 worked as expected. It might be worth running the script on a machine with 9.3.0 just to verify it works for you.

By: Robert

Robert — Mon, 30 Aug 2010 14:17:45 +0000

you say that it is necessary to remove all old versions of adobe reader to install the latest version, so, to install 9.3.3 you need to uninstall 9.3.0.
but you do not remove any version 9.x in your script – why?

i am facing this very situation: deployment of 9.3.3 is ok on all computers regarding sccm, but when 9.3.0 is already installed, it is not updated to 9.3.3.

By: Tom

Tom — Thu, 29 Jul 2010 10:46:27 +0000

The msizap part is not really a necessity, I just like to ensure the old versions are fully removed from both the registry and the file system. Most of the time, this isn’t actually doing anything because the msiexec command should have removed everything first.

By: dec1slh

dec1slh — Thu, 29 Jul 2010 05:01:04 +0000

Why is the msizap part necessary

By: Tom

Tom — Wed, 28 Jul 2010 15:10:42 +0000

Afraid this option looks like it is known to be an issue and a non-supported feature. Steve, have you ever had any luck with this?

By: Tom

Tom — Tue, 20 Jul 2010 15:11:46 +0000

I’ve been looking into the possibility of checking the checkbox named “Remove previous version of Reader” within the Adobe Customization Wizard 9, but it seems to be greyed out. Hopefully I will have an update soon.

By: Tom

Tom — Tue, 20 Jul 2010 14:44:59 +0000

Great point Steve. I have to admit, my customisation file has been reused from the original 9.0 installation, so I’ll have to revisit it to ensure I had that option checked!

By: Steve

Steve — Wed, 30 Jun 2010 16:13:22 +0000

Nice little guide which clears up the confusion I had of updating Adobe 9.3 to 9.3.3

With regards to to removing all previous versions of Adobe Reader prior to installing the new 9.3.3 version using your script. Rather than using another script which you call before the install can this also be done by using the Adobe Customization Wizard 9? When you create your .mst file using the wizard there is an option to Remove previous verions of Reader.

e.g.

1) Create your Adobe Reader package using Adobe Customization Wizard 9 – Set it to remove previous Adobe versions
2) Slipstreaming Updates into the acroread.msi file
3) Create package within SCCM and push out to users

King regards